Quality Assurance
Setting
High Standards
Quality Assurance
We operate round-the-clock with a presence in the Americas, Asia Pacific, Europe, Africa and the Middle East. Our highly qualified engineers and experienced project managers work seamlessly across time zones to provide dedicated technical support and ensure timely and on-budget completion of projects.
- At CSE Global, integrity and credibility are what we stand for. We have built a solid reputation for providing quality, responsible and effective solutions that stand the test of time. We take a lot of pride in our ability to deliver these solutions because we believe in nurturing long-term business relationships.
- With our unwavering focus on meeting our customers’ needs, we operate round-the-clock with our presence in the Americas, Asia Pacific, Europe, Africa and the Middle East. Our highly qualified engineers and experienced project managers work seamlessly across time zones to provide dedicated technical support and ensure timely and on-budget completion of projects.
- Many of our customers have been doing business with us for the long-term; some over a decade and some as long as three decades – simply because they know that we understand them better than anyone else, and we have what it takes to solve their problems by applying our engineering knowledge to find the right solutions.
- We view our expertise as a form of social responsibility to ensure that what we do does not harm our environment as much as possible. Increasingly, we develop technologies to reduce waste and adapt “greener”, smarter ways to deliver efficient and effective solutions.
- In short, we exceed our client’s expectations so that we can live up to our name: CSE Global – delivering Customer Satisfaction, Everytime.
- With a stable of international and government clients placing their confidence in us, we appreciate the importance of having a world-class quality management system across the organisation. In line with the global nature of our operations, we have adopted the ISO 9001 Quality Management System as certified by Lloyd’s Register Quality Assurance (LRQA) and DNV.
Safety and Health in the Workplace
- We are committed to Workplace Safety and Health (WSH) and take every precaution to prevent occupational injuries among employees. We believe that optimum work conditions not only make our employees safer, but also boost morale.
- As an essential requirement, we are in compliance with the respective local WSH regulations. In addition, we have attained certifications for ISO45001 and BizSafe globally. These well recognised standards provide us with the frameworks to manage risks associated with safety and health in our workplace.
Service Quality and Safety
- Reliability and quality of our products are of paramount importance to us. Health and safety of our customers is always our priority. To ensure product safety to our customers, we have in place a set of key quality assurance processes and standards, such as ISO 9001, ISO45001, BizSafe, to ensure compliance with regulations and international standards.
- Ultimately, we aim to totally eliminate product safety incidents so as to foster a ‘Safety First’ culture through employee training and quality control.
- We have established a comprehensive Quality Policy with specific Quality Objectives. Such Quality Policy and Objectives underpin our product quality management approach and processes.
- Our quality management approach identifies our stakeholders, key aspects of the product quality and the impacts on our stakeholders. Our quality management processes take an end-to-end quality view from the areas of planning, support down to operation, performance evaluation and improvement. At each key aspects of the end-to-end quality management processes, we have leadership in place to spearhead the quality improvement processes.
- We have mapped out the sequence and interaction of business processes to ensure seamless collective management of inter-dependencies of the quality management processes among the leadership.
For feedback or any quality assurance related enquiries, do get in touch with our team at qahotline@cse-global.com
